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Certify working from home as a contractor to provide customer service for our highly popular Cruise Line Client! 

  • Inbound calls for assistance with bookings from client’s customers and client’s travel agent partners. 
  • Possible outbound calls to client designated internal support departments, client’s customers and/or client’s travel agent partners for status and clarification purposes.
  • Transferring of inbound calls or outbound calls to other client designated internal support departments or client account representatives.

Revenue & Certification 

Revenue: starting at $8.00 per hour (with a raise and incentives based on performance and contracting agreement.)

Certification Cost:
 $49-$149
Certification Covers
-Virtual Class
-Course Materials/Job Aids
-Systems
-Background Check

Full training 4 hours a day instructor-led (Mon-Fri) along with self-pace lessons.

Set Your Own Schedule (Full Time or Part Time)
Minimum Service Requirement is (15 hours a week)

Hours of Operation

7 Days a Week
365 Days a Year
24 Hours A Day EST 

Equipment Requirements

  • Monitor display of 17-19” (non-widescreen) or 19-20” (widescreen) are required.
  • 4GB of RAM 
  • Only PCs with Windows 7 (32 or 64 bit), Window 8, Windows 8.1 and Window 10 or MAC OS with Boot Camp are Required.
  • Stable high – speed Internet connection with minimum of 3 mbps download speed and 2 mbps upload speed. Faster speeds are highly recommended.Read full opportunity announcement once you gain portal access, for a full list equipment and hourly requirements.

Drug Screen
A drug-screen is required for this client. You’ll receive the information you’ll need to complete your drug-screen once you have completed enrollment into the certification.

 


Before you apply it is essential that you acknowledge the following: We are looking to hire agents who are serious about contracting for our clients from home. To ensure we’re meeting our client demands on time, agents who fill out this application, and whose enrollment is accepted, must select/secure a client opportunity within 10-business-days of acceptance.  If a client opportunity isn’t chosen within 10-business-days, in-active agents will be dropped from this Call Center.