Call Center-Full Job Details

PerksGetCertified-WorkFromHome

Great home based jobs for Customer Service Professionals who are interested in the freedom and flexibility of setting their own schedules. We’re a company that contracts and provides a virtual call center service to businesses of all sizes including Fortune 500 companies. Depending on the client you choose to service, you can make $8.00-$16.00 an hour.

At this time we ARE NOT accepting new applicants in the following states: California, Connecticut, Massachusetts, Maryland, New York and Oregon.

Our Clients


Below is a list of some of our most active client opportunities. Availability varies upon the time you apply. We discuss all available clients during the enrollment process.

Cable Company 
Assist customers with billing or video technical repair inquiries and more.

Roadside Assistance
Servicing of inbound calls for roadside assistance and other service requests.

Dining Reservations
Guests wishing to make reservations for Dining, Children’s Activities and more for the #1 theme park company in the world. 

Resort Reservations
Make reservations for Lodging, Dining Plans, Tickets, Air, Packages, or answering general question about those areas.

Cruise Lines
Inbound calls for assistance with booking cruises from customers and client’s Travel Agent partners.

Book Company
Assist customers with online book orders and more.

Tax Client
Answer calls (during tax season) for one of the top tax software providers in the country.

Car Rental
Certify working from home as a contractor to provide customer service for our car rental client. 

& More!

More Information


Through our call center company we hire sub-contractors as CSPs (Customer Service Professionals) to provide excellent customer service, chat support, technical support and more. We offer this opportunity to those who are seasoned CSPs and those looking for new career opportunities. Once you have completed the admissions process you have the opportunity to pick a client that will best fit around your life. Are you looking for a simple client where you’re just redirecting calls or are you looking to shine bright and show off your technical support skills? Whatever you desire in a work from home job we are confident you’ll find it with us!

Our Role


We ensure that you have the best work from home experience by providing great information on the clients you service, ensuring you’re paid for your time serviced and importantly, that you’re meeting the metrics and quality standards of our clients all while providing you with the freedom and flexibility to set your own schedule and pick awesome work from home opportunities that are best for your lifestyle.

Getting Started-Your Investment


 As a CSP (customer service professional) contracting through our company you are responsible for your initial client certification, servicing fees and the equipment you’ll need to service the client of your choosing successfully.

EQUIPMENT: Ensuring you have the proper equipment to work successfully from home should be top priority when considering this great work from home opportunity; your equipment determines whether you’ll be able to successfully complete client courses and begin servicing. Not having the right equipment in the beginning can cost you your investment this is why we ensure this does not happen to our CSPs (Customer Service Professionals)  by requiring that before you enroll to join our team you have the following:


Minimum Equipment Requirements: 

1. Landline Phone-with no special features such as call waiting, fax or voicemail-this ensures that as you’re providing customer service to our clients you’re not interrupted by such features.(required)

Note: Cell Phones, Magic Jack, Google Voice or any other VOIP services are not permitted. 

2. High Speed Broadband Internet (Cable or DSL) (required)

Note: During client training and servicing you must be hard-wired via ethernet cable from your Cable or DSL modem to your computer. Wireless is not permitted.

3. Windows 7, 8, 8.1 or 10 (required)

4. USB Headset with Microphone (needed for Certification) Logitech, Plantronics, Microsoft, or similar brands recommended. 

5. Hard-wired Telephone and headset (needed for Production) Plantronics T10 or similar recommended.

MORE INFO & SHOP FOR EQUIPMENT HERE


Admissions/Enrollment: 

During admissions/enrollment into your first client opportunity you’ll be opted to complete a background check.

Background Check (Now Free!) was $̶7̶.̶9̶5̶ 



Client Certification: (Cost may vary based on client.) 

CSPs contracting through our company can choose the client job opportunities that are the best fit for your life. You can also service multiple clients as long as you complete and pass the professional and virtual certification that is both live instructor led and self-paced. The cost for Client Certification can vary based on the client between $0.00-$149.00. During enrollment days we let you know available clients and certification cost. Certification Cost covers job aids and learning materials, your drug-screens (if applicable) and more.  Being a contractor means we are not direct employees of the clients we service so we are not paid for certification but you’ll be able to quickly and easily recover your investment by ensuring that when you pick a client your attendance (in certification) is 100% in order to successfully pass to begin servicing in as little as 2-6 weeks depending on the client.

 

“What’s so awesome is once you choose a client certification course to enroll in you are guaranteed to start posting hours when you successfully pass the course which means you have the opportunity to recover your investment as early as the first two weeks based on how you choose to schedule your work for the client.” -The Work From Home Life


Servicing Fee: 

Our servicing fee is 8%-10% based on Payroll amount. Information on revenue is issued (before choosing a client) to active CSPs who have completed and passed the enrollment process.



Join Us

Are you ready to begin scheduling your work around your life by providing excellent customer service, chat and/or e-mail support, sales and/or technical support for Fortune 500 companies through this awesome work from home opportunity? Click the JOIN US below to apply. Once you fill out the application you’ll be instantly redirected to the next steps in the enrollment process. You’ll receive a presentation appointment e-mail once you have successfully enrolled and joined The Work From Home Life’s call center team.

 

Be sure to check your e-mail frequently after you apply. If you don’t see an e-mail from us in your inbox please check your spam folder.


Before you apply it is essential that you acknowledge the following: We are looking to hire agents who are serious about contracting for our clients from home. To ensure we’re meeting our client demands on time, agents who fill out this application, and whose enrollment is accepted, must select/secure a client opportunity within 10-business-days of acceptance.  If a client opportunity isn’t chosen within 10-business-days, in-active agents will be dropped from this Call Center.

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